NM Lima Hotel
NM Lima Hotel
(511) 612-1000
NM Lima Hotel
ONLINE BOOKING
Best price, guaranteed
Best price, guaranteed
Date of Travel
Arrival
Departure
[{"Adults":"1","Childs":"0"},{"Adults":"2","Childs":"0"}]
Individual
Double
Family
Multiple
ROOMS Individual
ROOMS Double
Other options
ROOMS 1
Adults
Minors
Age of Minors
Select age for children please
The minimum number of nights must be greater than or equal to 0

COMPLAINTS BOOK

COMPLAINTS BOOK
Fecha
CLAIM FORM
N° 1565118795
*NM Lima Hotel - Av. Pardo y Aliaga 330 San Isidro, Lima, Perú. | Identification code
1- IDENTIFICATION OF THE CLAIMING CONSUMER
First name
Domicilio
DNI / CE
TEL / EMAIL
FATHER MOTHER
2- IDENTIFICATION OF THE CONTRACTED GOOD
PRODUCT
Service
RECLAIMED AMOUNT
DESCRIPTION
3- DETAIL OF THE CLAIM AND REQUEST OF THE CONSUMER
CLAIM *
COMPLAIN**
DETAIL
ORDER
* Claim: Disagreement related to products or services
**Complain: Disconformity not related to the products or services; or, discomfort or dissatisfaction with regard to customer service

The formulation of the claim does not prevent going to other ways of dispute resolution or is a prerequisite to file a complaint with the INDECOPI
The provider must respond to the claim within a period not exceeding thirty [30] calendar days, and may extend the term up to thirty [30] more days, prior communication to the consumer

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